Customer Support & FAQs.

The driving range of an Electra electric truck varies according to several factors. The application of the truck, the load being transported, the duty cycle, the driving style and even the external conditions & topography have an impact on the driving range of an electric truck.

Electra have an extensive product portfolio between 7.5t through to 44t GVW, the driving range may reach over 500km*, depending on the model and application. Generally, Electra trucks offer a range of 160–500 kms on a full charge.

However, rather than focusing on which vehicle will has the longest range, it always pays to specify the right vehicle with the right range for your application and not to carry more battery weight than you need. Electra are experts assisting you by designing and building the truck you need.

Driver training is imperative, the difference between a good driver and bad could be a reduction in range of around 20%-25%. Regenerative braking (ReGen) when used correctly, can also help extend the range or reduce charging time by utilising the motor to convert kinetic energy during deceleration into electrical energy, which can be recovered into the battery to provide savings of 20%-40%.

*Based on 420kWh battery pack – distribution activities.

Our electric trucks typically support payloads between 3 tonnes and over 16 tonnes, matching or exceeding many diesel equivalents, depending on chassis type, weight, and body configuration.

Yes. Electra works with most UK and EU body builders and offers customisable body options, including box, refrigerated, tipper, sweepers, municipal vehicle builds and many more, with no compromise, matching bodies that are fitted to a diesel or ICE vehicle. `Electra makes the changes, so that the body builder does not need to`

Our trucks are EMC & Climatic Chamber evaluated for performance in conditions from -30° to +50°C. optimised for all weather conditions and have the added benefit of being thermal manged HV batteries, heated or cooled to optimum working temperature whilst charging and during operation.

Charging time varies by battery size and charger type. With a DC fast charger, trucks can reach 80% charge in under 50 minutes. Overnight charging with AC is also supported.

Our trucks use CCS type 2 connectors, compatible with most commercial chargers across the UK and Europe.

Absolutely. We collaborate with partners to design and install depot charging infrastructure, tailored to your fleet size and operational schedule.

One of the first questions people ask is, how much does it cost to fully charge an electric truck?

First, you need to understand how much energy you require and when and where you can charge your vehicles. This starts with route planning and a site survey to assess the energy available on your site facilitated by Electra and its strategic partners…
You will need to use the right charging infrastructure for your operation. Many back-to-base operations can be charged overnight using standard 22kw CCS type 2 chargers. DC/DC rapid charging can provide charging opportunities during drivers’ breaks to cover longer distance or multi-shift operations.

In fact, switching to electric trucks may result in savings because you can better negotiate the price per kWh or purchase longer term fixed power agreements. Even if a large investment is required for charging infrastructure, we can facilitate this including funding schemes and installation.

Electra Commercial Vehicles offer tailored support, expert advice, and works in partnership with energy providers to ensure charging solutions reflect your immediate and ongoing needs.

Although an electric truck is more expensive to initially purchase than a diesel truck, electric trucks are economical to operate over the course of its life. This is why it is important to consider the question around cost as a whole.

Lifetime savings on fuel, maintenance, and clean air zone charges make electric trucks more cost-effective over time. Electra can prepare a total cost of operation/ownership model (TCO), tailored to suit your business vs. your current ICE vehicles. We consider several factors in the TCO, including the purchase price, cost of energy, use, maintenance, resale value, and have models for both outright purchase and finance.

Across the period of ownership, operating costs are lower for an electric truck - maintenance costs are lower (-25>30%) as electric motors are simpler to service, and the cost of energy is less than diesel. In some operations electric trucks can reach TCO parity with diesel trucks in a few years, and in many cases an electric vehicle is more competitive.

Yes. Government incentives like the Plug-in Truck Grant (PiTG) and local council funding may apply. We can assist with identifying and applying for these.

Electra offers purchase, lease, and contract hire options tailored for fleet managers and operators.

Electric trucks require less routine maintenance due to fewer moving parts. Scheduled servicing is typically less frequent and more cost-effective than diesel.

Batteries are covered by an 8-year or 5000 charge cycles warranty, whichever comes first. (Extended warranties are available.)

Electra offers nationwide servicing and roadside assistance, supported by a growing network of trained EV technicians.

Yes. All Electra trucks are fully electric and zero-emission at the tailpipe, contributing to cleaner air and reduced environmental impact.

Yes. They are fully compliant with ULEZ, LEZ, and zero-emission zones across the UK and Europe.

We partner with recycling and second-life battery firms such as our own Batt-Re Microgrid Systems division to ensure sustainable reuse or recycling of battery systems.

Electra works hard to limit the environmental impact of electric batteries - from cradle to grave we consider every stage of the battery life cycle.

Mineral extraction for battery production is conducted with the utmost respect for the environment, and we only use suppliers that comply with international regulations.
We track all batteries that enter the market through performance monitoring via our BMS and servicing to extend use.

Depending on the application and model, Electra, and its HV battery supplier guarantee battery life for up to 8 years. Electric batteries can then be re-purposed after their first life ends, with opportunities for their second life lasting between 10-20 years as BESS or REESS systems.

Furthermore, or HV electric batteries can also be recycled: it is an essential part of the decarbonisation process and extremely important for the circular economy. Components such as graphite, lithium, nickel are separated so they can be reused in production.

Yes. Our trucks support telematics integration with popular fleet management platforms and offer custom API access.

Yes. We offer driver induction, training, and technical onboarding to ensure safe and efficient operation.

Demonstration vehicles are available for trial. Contact our sales team to book a fleet demo or test drive.

Highly. We work closely with customers to design trucks for specific use cases, including refuse, temperature-controlled logistics, airports and more.

Lead times vary depending on the specification and production capacity, but typical builds range from .....?

Electra Commercials is UK-based, with assembly and engineering conducted at our facilities in the North of England.

We offer full lifecycle support, including servicing, fleet optimisation consulting, technical updates, and 24/7 assistance.